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All Shipments: Special labeling requirements are needed for transportation, to safely transport your Lithium products. Certain large lithium batteries always require HazMat handling and shipping via UPS. If you would like to know more about UPS and the precaution taken when transporting lithium batteries, please refer to the UPS guidelines.
International Shipments: Due to Lithium Batteries being regulated as HAZMAT (Hazardous Material) products, these batteries can be dangerous if not properly packaged for transportation. In small quantities, Lithium batteries can ship via UPS without a HAZMAT fee being applied. If you would like to ship more than 2 Lithium Batteries, a HAZMAT fee will be applied for transportation. Please note that UPS only allows transportation of HAZMAT / Dangerous Goods to specific countries, some of which have limited service areas.
The US Postal Service prohibits international mailing of lithium batteries and electronic devices containing lithium batteries. The new regulations also prohibit shipments to or from Army, Fleet and Diplomatic Post Offices. Due to this regulation, no US Postal Service shipping options will be available during checkout.
Domestic Shipments: Both UPS and the US Postal Service are available shipping carriers to transport most lithium batteries and electronic devices containing lithium batteries. The US Postal Service has a limit of three batteries per shipment; refer to the Domestic Mail Manual for more information.
Nitro Fuel is classified as a "flammable" liquid. In limited quantities, HobbyTown can transport flammable liquid under ORM-D (Other Regulated Materials for Domestic transport). Shipping under ORM-D will subject the product to ship by UPS Ground only. For larger size quantities (Example: case quantities) fuel has to be transported under HAZMAT. This means that the amount of fuel being transported is considered to be hazardous and will be subject to shipping by Ground services, including a HAZMAT fee for the special transportation. Fuel cannot ship outside of the US.
The US Postal Service does not transport Fuel and will not show up as a delivery option during checkout.
Some of the products that HobbyTown carries must be transported under ORM-D (Other Regulated Materials for Domestic transport). Shipping under ORM-D will subject the product to ship by UPS Ground, and cannot be shipped outside of the US. Such products include:
- Non-Water Based Paint and Paint Thinner
- Aerosol Type Products
- Traction Compounds
- Glue / Adhesive / Accelerators / Debonder / Putty
- Tire and Body Cleaners
The US Postal Service does not transport ORM-D items, and will not show up as a delivery option during checkout.
Rocket Motors, Rocket Igniters and Rockets are classified as a “Toy Propellant Device” and can only be transported through Surface Mail with the US Postal Service’s Parcel Post. Rocket Motors and Rocket Igniters listed under the registered ID number below are able to be transported from HobbyTown.
- Rocket Motor: NA0323
- Rocket Igniter: UN0454
UPS does not transport Rocket Motors, Rocket Igniters and Rockets. Due to this reason, UPS will not show up as a delivery option during checkout.
We do not ship packages to Aruba via UPS, as there have been problems with customs refusing standard commercial invoices.
Orders under $500 transporting to Brazil can ship with the US Postal Service or UPS. Orders that exceed $500 cannot ship via the US Postal Service as they will be refused by customs. When shipping with UPS, you must provide a valid phone number so that customs can contact you for your Tax Identification Number. Orders that do not include a valid phone number are subject to being abandoned.
NOTE: No refunds or product replacement will be granted for abandoned orders caused by invalid phone numbers.
We do not ship orders over $150 to China via UPS, as they do not get through customs.
Packages shipping to India cannot contain transmitters (radios) or vehicles/aircrafts that come with a transmitter. Packages that contain a transmitter will be refused by customs.
We do not ship packages to Mexico via UPS, as there have been too many problems with customs refusing products made in China.
Packages shipping to Russia cannot ship via UPS, as UPS has suspended shipments sent to private individuals due to issues with customs.
Packages shipping to Saudi Arabia cannot contain transmitters (radios) or vehicles/aircrafts that come with a transmitter. Packages that contain a transmitter will be refused by customs.
Due to limitations of our shipping carriers, we cannot ship to addresses that contain non-Latin characters. Unfortunately, in certain countries PayPal does not allow you to input your own address details; for example, it is impossible to specify a shipping address of Istanbul, Turkey. In this situation, you will have to use another payment method.