Shipping
We are committed to getting your product to your door as efficiently as possible. We offer a variety of
shipping carriers and options such as Free Shipping, Flat Rate Shipping, and Express Delivery. See the
options listed on this page for more information.
Note: Keep in mind that while we may process your order, we do not ship on weekends or
holidays.
Related Topics
Shipping Carriers
You have several shipping options to choose from: USPS (United States Postal Service), UPS (United Parcel Service), OnTrac, FedEx, or DHL Worldwide Express. All shipping options have tracking available and are insured.
Sign for Delivery
We know how important your items are to you. To help you keep peace of mind, orders over
$400 default to having a signature required for delivery. You do have the option to opt out of a
required signature for delivery if you so choose. See details below.
Note: When orders contain HazMat items or have been paid via PayPal (over $750), a signature is
ALWAYS required.
If you would like to sign for your package (i.e., they can’t deliver it unless
someone signs for it), then in the shipping options leave the “signature for delivery” box
UNCHECKED.
If you don’t want to sign for your package (i.e., they can leave it on your porch), then in the shipping options make sure that you CHECK the “signature for delivery” box.
Shipping Times
Orders placed by 2:00pm PST typically ship same day.
However, during weekends, holidays, and unexpected spikes in order volume, it make take us a little bit
longer to get your order out.
Shipping Options & Delivery Options
Super Saver Shipping
Let’s face it, no one really likes to pay for shipping. You’re already
purchasing an incredibly cool new hobby item and adding shipping on top of that is just a downer.
It’s because of that bothersome shipping fee that we decided to change how we do shipping.
Enter in our “Super Saver Shipping.” In short, when you shop with us, you’ll almost
never* have to pay full price on shipping.
With our Super Saver Shipping, HobbyTown pays a portion, if not all, of the shipping cost. Letting
you leave that bothersome shipping fee for when you shop somewhere else!
Orders using our “Super Saver Shipping” method may take up to 10 business days for delivery
as we use the most cost-effective shipping option.
*Super Saver Shipping does not apply to clearance items.
Free Shipping Over $99
We are happy to announce that we offer free shipping on most orders over $99 within the 48
contiguous United States (excluding taxes, fees, & gift certificates)*.
Orders using our Free Shipping method may take up to 10 business days for delivery as we use the most
cost effective shipping option.
Offer applies to eligible orders shipped within the contiguous 48 United States. Orders shipped to P.O.
Boxes, Military APO/FPO address, Alaska, and Hawaii are often eligible to receive free shipping but not
guaranteed.
*Some restrictions apply: Orders ineligible for this option include, but may not be limited to
oversized, hazardous materials (such as fuel), and items on clearance.
$2.99 Flat Rate Shipping
$2.99 Flat Rate Shipping applies to merchandise sitewide with smaller and lighter shipping
requirements. All eligible items including parts, tires, accessories, nutritional items and
more, will be marked with the text “$2.99 Flat Rate shipping.”
There are no minimum order values to meet, so you can order as often as you want, as many items as you
want, for only $2.99 shipping.
Offer applies to all eligible orders shipped within the contiguous 48 states where multiple carries are
available. Orders shipped to P.O. boxes and military APO/FPO addresses are eligible to receive
“Discount Super Saver Shipping”.
$3.99 Rush Processing
Need to rush your order? You will see the “Rush Processing” option under the
Shipping Option section during checkout. This option allows you to pay a nominal handling fee to give
your order a boost in priority handling so that your order is printed, pulled, and shipped faster than
other orders.
This option is FREE to our VIP Platinum Members.
Need to receive your order by a certain date and unsure which shipping option to choose? Please contact
us and we will be happy to help you decide!
Express Delivery Shipping
Need our fastest delivery service? We’ve got you covered! Your estimated delivery
date will be listed for each shipping method during checkout.
To see your express delivery shipping options, please check the box labeled “Show all Shipping
Options.”
Shipping FAQs
How much will shipping cost?
All shipping options and pricing will be shown before you finish your checkout and complete your order. To check what it will cost, place the desired items into your shopping cart and start the checkout process (you will need to either log-in or continue to checkout as a guest).
Can I require my delivery to be signed for?
Orders over $400 require a signature by default. If you would like to require a signature for a smaller delivery please check the "Require a Signature for Delivery" box in Shipping Options.
What if I do not want to sign for my delivery?
Orders under $400 will not require a signature by default. Orders over $400 require a signature by
default. If you would like to remove the signature required please check the "Do NOT require a Signature
for Delivery" box in Shipping Options.
Orders with HazMat materials and orders over $750 (paid via PayPal) MUST have a signature to be
delivered, and may not opt out.
When will my order ship?
Orders placed by 2:00pm PST typically ship same day.
However, during weekends, holidays, and unexpected spikes in order volume, it make take us a little bit
longer to get your order out.
To determine how long it may take for your order to be processed, please read below for an estimated
shipping timeline.
Shipping Carrier Selected | Typically Ships Within (Business Days) |
---|---|
UPS Next Day, 2 Day | Same Day* |
UPS 3-Day | 1 Day |
USPS Priority Mail / Express Mail | 1 Day |
UPS Ground, OnTrac | 1 Day |
USPS First Class Mail, Parcel Post | 1 - 2 Days |
UPS -> Post Office (UPS SurePost or UPS Mail Innovations) | 1 - 2 Days |
FREE Super Saver Shipping | 1 - 2 Days |
Again, the times listed above are estimated and we do not guarantee that orders will leave within those
time frames. Weekends and holidays DO NOT count as days of shipping.
*Processing time is dependent on order volume. An estimated delivery date will be provided during
checkout.
What is Super Saving Shipping?
We know having to pay full price for shipping can be the sole reason you decide not to make a
purchase online, so we want to help!
At HobbyTown you’ll almost never* have to pay full price for shipping ever again.
Our “Super Saver Shipping” will always show up on our checkout page. You will see the label, like below, and the default option selected will be the Super Saver Shipping method. Again, sometimes shipping will be free and other times you get a heavily discounted shipping cost.
Orders using our “Super Saver Shipping” method may take up to 10 business days for delivery
as we use the most cost-effective shipping option.
Note: Orders that contain hazardous materials have to pay a hazard shipping fee which we do not cover
for you.
*Super Saver Shipping does not apply to clearance items.
What does it cost to ship to a P.O. Box, Military APO/FPO address, Alaska, or Hawaii?
When shipping to a P.O. Box, Military APO/FPO address, Alaska, or Hawaii you will always receive
our Super Saver Shipping*, meaning you almost never have to pay full price for shipping.
Yet, the final amount you’ll pay for shipping all depends on the items you are ordering.
For orders over $99 shipped to one of these addresses, you’ll always get our Super Saver Shipping
and sometimes you’ll even receive our Free Shipping option. Again, eligibility for the Free
Shipping option is dependent on the items you are ordering.
To determine what you’ll pay (or not pay) for shipping, place your desired items into your
shopping cart and start the checkout process. You’ll need to either log-in or continue to checkout
as guest.
*Super Saver Shipping does not apply to clearance items.
How can I receive Free Shipping on my order?
We are happy to announce that we offer free shipping on most orders over $99 within the 48
contiguous United States (excluding taxes, fees, & gift certificates)*.
Items that qualify for free shipping on their own are marked with "FREE Shipping Eligible” on the
product page, as shown below:
You’ll know if your order gets free shipping once you land on the checkout page and see a FREE next to one of the shipping options, like below:
Some restrictions apply: Canceling items, changing your shipping address and/or shipping method, or
combining orders may affect your cart’s free shipping eligibility.
Items ineligible for free shipping include (but may not be limited to):
Orders using our Free Shipping method may take up to 10 business days for delivery as we use the most
cost-effective shipping option.
Offer applies to eligible orders shipped within the contiguous 48 United States. Orders shipped to P.O.
Boxes, Military APO/FPO address, Alaska, and Hawaii are often eligible to receive free shipping but not
guaranteed (click here for more details on shipping to one of these addresses).
*Order must exceed $99 before taxes and fees.
What is $2.99 Flat Rate Shipping?
It applies to merchandise with smaller and lighter shipping requirements.
Eligible items will be marked with the text “$2.99 Flat Rate Shipping.”
There are no minimum order values to meet, so you can order as often as you want, as
many items as you want, for only $2.99 shipping.
Orders eligible* for our $2.99 Flat Rate Shipping, will ship via the most cost-effective
shipping method; this will typically be USPS First Class but may ship via other methods
when applicable.
Orders shipped using this method may take 3-7 business days for delivery.
Offer may be used in conjunction with other promotions. Canceling items, combining orders, or changing
your shipping address or shipping method may affect your order’s eligibility for our $2.99 Flat
Rate Shipping. How do I take advantage of this shipping offer?
- Place merchandise marked with $2.99 Flat Rate Shipping text in your shopping cart
- Proceed to checkout
- Select the $2.99 Flat Rate Shipping option
- Complete checkout process
- Enjoy $2.99 Flat Rate Shipping!
Is there a way I can rush my order so it’s top priority?
Yes! We call this “Rush Processing.”
On the checkout page, you will see this option below. Make sure you check the box.
This will allow you to pay a $3.99 handling fee to give your order a boost in priority handling so that
your order is printed, pulled, and shipped faster than other orders.
Can I get express delivery on my order?
Absolutely! To see your estimated delivery dates during checkout, please check the box labeled “Show all Shipping Options.”
Please note UPS and USPS express services information below:
UPS Next Day Air, UPS Next Day Air Saver (1 Day), and UPS 2nd Day Air (2 Day):
Next Day Air orders received on Friday will be delivered on Monday. No deliveries will be made on
Saturday, Sunday, or UPS observed holidays. Please note that a signature may be required before the
delivery person can release the package.
USPS Express Mail (2-4 Days):
Express Mail orders shipped on Friday will be delivered Saturday or Monday. No deliveries will be made
on Sunday or USPS observed holidays. Please note that a signature may be required before the delivery
person can release the package.
Can I have my order delivered on Saturday?
Absolutely! If you select the Saturday delivery option under the section “Shipping
Options,” only the shipping methods that provide Saturday delivery will be shown on the
screen.
Note: USPS may show up, but they are not guaranteed to deliver on Saturdays. To guarantee a Saturday
delivery, please be sure to choose the guaranteed Saturday delivery options available with UPS (these
are shown as the higher priced options).