Contact Us

Our web store is open for business 24 hours a day to take orders. You can also contact us directly as detailed below.
If you are looking to contact the owner of a local store, please visit the store locations page to find their contact information. To contact the HobbyTown corporate head office please choose the 'Franchise questions' option below.

HobbyTown Online Sales
2860 Fair St
Chico, CA 95928 USA

Customer Service/Tech Support
1-844-714-3445 (Toll-Free)
1-530-894-5041 (International or Local)
Hours: 6am - 6pm PST Mon - Fri

HobbyTown Corporate
1133 Libra Dr, 
Lincoln, NE 68512 USA

1-402-434-5050 (International or Local)
Hours: 8am - 5pm CST Mon - Fri
For assistance with gift cards, please call Smart Transactions at 888-494-9760