Contact Us

Our web store is open for business 24 hours a day to take orders. You can also contact us directly as detailed below.
If you are looking to contact the owner of a local store, please visit the store locations page to find their contact information. To contact the HobbyTown corporate head office please choose the 'Franchise questions' option below.



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HobbyTown Online Sales
2860 Fair St
Chico, CA 95928 USA

Customer Service/Tech Support
1-844-714-3445 (Toll-Free)
1-530-894-5041 (International or Local)
Hours: 6am - 6pm PST Mon - Fri

HobbyTown Corporate
1133 Libra Dr, 
Lincoln, NE 68512 USA

1-402-434-5050 (International or Local)
Hours: 8am - 5pm CST Mon - Fri
For assistance with gift cards, please call Smart Transactions at 888-494-9760