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  • Free In Store Pickup

    Thank you for visiting hobbytown.com. We are proud to say every HobbyTown USA® is independently owned and operated. When you shop at HobbyTown USA® you’re supporting a local business and the same is true when you buy online. Every online order is fulfilled from your local store insuring fantastic customer service after the sale. Our free in store pickup option lets you buy online and pick up in store, thus saving you time and money.

    Here is how it works:

    1. During the checkout process you will have an option to select either $4.99 Flat Rate Shipping or Free In Store Pickup.
    2. Select Store Pickup then complete your order.
    3. Wait to receive two emails from us:
      • Order Confirmation – Verifies that we received your order.
      • Pickup Notification – Lets you know that your order is ready to be picked up and what you will need to bring with you to the store.
       

    Important: Only the person who placed the order and is named on the purchasing credit card may pick an order up. The purchasing credit card, valid picture ID and order confirmation must also be present when picking the order up. If PayPal was used to complete your transaction you must have a confirmed address with PayPal. A valid picture ID with a matching address and order confirmation must also be present when picking the order up.

    For any inquiries about the order you placed simply call the HobbyTown USA® store that you placed your order with. The store phone number can be found on the store’s profile page or use the following link for a complete list of stores:  STORE LOCATOR